The Zen of blank

The Zen of (blank). It’s a phrase that seemingly any author of any subject at all feels free to use. It’s as if authors felt it was okay to write books such as What Jesus Thought About (blank) or what Muhammed believed to be true about social media marketing. It doesn’t make sense, but people continue to portray Zen incorrectly all the time (like most people’s mistakes in saying one “graduates college” or that posters with a saying along with… I want to read more

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True stories, misadventures and potpourri

The following events are actual events, to the best of my recollection. Any resemblance to real customer support is certainly coincidental. Not. A few weeks ago… — WE INTERRUPT THIS BLOG TO INJECT A DOSE OF REALITY. I FINALLY GOT AROUND TO CHECKING MY READERSHIP STATS AND THEY AREN’T GOOD. THIS BLOG IS HEREBY IN HIATUS UNTIL I DECIDE WHAT TO DO ABOUT IT: QUIT AND WORK ON MY NOVEL, WHICH IS PROLLY CRAPPY AS WELL, SOMEHOW WRITE BETTER POSTS… I want to read more

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What it feels like to be Petey’s friend

Well, I guess I am staying away from politics as a subject matter this time. It will be tough to avoid an aside about the POTUS (or the SCROTUS, as I prefer lately…), but I will give it my best shot. Instead I will whine about being me — a likely unpopular lament about getting older, having Parkinson’s disease or some such subject. Here goes: First off, allow me to re-state the obvious: old age ain’t no place for sissies,… I want to read more

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All questions answered here; go ahead and ask

Questions from an earlier post…. What’s with the barber’s pole anyway? Why is it red, white and blue in a vertical spiral? The trade sign is, by a tradition dating back to the Middle Ages, a staff or pole with a helix of colored stripes (often red and white in many countries, but usually red, white, and blue in the United States). During medieval times, barbers performed surgery on customers, as well as tooth extractions. The original pole had a… I want to read more

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Questions of import

Why is it that customer support people always say “Sorry, my computer is slow today.” and it IS slow! What do companies give customer support workers — old CP/M machines? 8086es? Speaking of customer support, why does the recording always say in its robot voice: “Sorry for the delay. We have a higher than usual call volume?” When does it become usual? When does the company hire more people? Why do we pay for cable one month in advance and… I want to read more

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